FAQs
We frequently hear questions around what's included, tools we offer, pricing, and more. Here are the most common questions.
We do our best to include pretty much everything you need to effectively run a modern accounting department: the cloud accounting tools and ongoing support for those tools, an ecommerce bookkeeper and an accountant to provide solutions to complex problems.
Absolutely. Many of our customers began with books slightly (or massively) in disarray, and we have lots of experience cleaning up books.
Please understand that we only provide cleanup and setup services to companies signed up for our ongoing monthly services.
We treat our customers as the unique businesses they are. While we understand that a quick price from a website provides a quick way to determine if it's within your budget, we don't work that way.
The price for each of our customers really does depend on their needs.
Each online retailer has such a unique business, and pricing can be affected by the number of sales channels, number of merchant accounts, number of financial accounts, the tools needed, and on and on. We customize every solution to the unique needs of the ecommerce businesses with whom we work.
Yes. We are big fans of fixed pricing. We think it's important for our customers to know their costs as much as possible from month to month for better planning and budgeting.
We love QuickBooks for the smart way it handles data and gets us closer to quick entry. That’s what makes us more effective.